We are in the people business and we know that people are fallible. We always choose prevention, but we realize that mistakes will happen. The question becomes do we have the capacity to absorb failure without causing harm. To be ready, we will plan and execute work assuming that failure could happen at any moment. We will learn from each job, each mistake and success – to continue getting better in every aspect. Safety is not the complete absence of injuries – it is the presence of capacity. Safety is not just a policy – safety is the core of who we are and always at the forefront of our focus.
Error is normal. Even the best people make mistakes.
It’s not if, it’s when. We will always plan and execute our work as if failure is going to happen today.
Workers do what they do for a reason, and the reason makes sense to the workers given the context of the situation.
Blame fixes nothing.
How we imagine work takes place is different from how work actually takes place.
Managers shape how the organization learns by the their reaction to failure.
Learning is a strategic and operational choice towards improvement
The Capacity Model creates a work environment that focuses on preventing an incident while also building the capacity for failure by always planning and executing our work as if failure is going to happen today.
Establishing a learning-based philosophy allows the organization to adapt and mature, building upon lessons learned and operational efficiences identified through collaboration.
Significant events are a result of a release or transfer of energy that can’t be absorbed safely.
Life-ending, life-threatening, and life-changing events still occur in our industries.
Life-ending, life-threatening, and life-changing events are eliminated.
When high energy exposure exists we must have capacity to fail safely.
The Energy Wheel is a hazard-identification tool that helps workers systematically look for types of energy. The Energy Wheel focuses on hazards that can cause a life-threatening, life-altering, or life-ending injury.
It’s important for crews to start focusing on STKY scenarios that could occur on their jobsite. Significant events are a result of a release or transfer of energy that can’t be absorbed safely. When high-energy exposure exists, we must have capacity to fail safely.
STKY discussions are brief talks that focus on identifying STKY and deciding how to deal with it. These should be part of normal job briefings but can be repeated throughout the day.
A state where death is imminent or probable if not immediately addressed by trained medical personnel, often with the aid of life-sustaining support. Examples include profuse bleeding, damaged/blocked airway, untreated shock, or unnatural arrhythmia (irregular heartbeat due to unnatural causes like a shock or ingestion of a toxic substance).
A state of permanent or long-term impairment or loss of the use of an internal organ, bodily function, or body part. Example injuries include amputations, loss of vision/eye, compound fractures, spinal injuries or paralysis, severe burns, and disfigurement.
An injury that results in the death of an employee.